Customer Forum Privacy Notice

Last modified: February 8, 2024



HealthEdge (“we”, “us“, “our” or “HealthEdge”) respects your privacy. The HealthEdge Website Privacy Policy describes how we collect, use, disclose, and process personal information in connection with our websites and webpages (collectively, “Website”). 


This Customer Forum Privacy Notice (“Notice”) describes the types of information we may collect from you or that you may provide as a member of our Customer Forums and our practices for collecting, using, maintaining, protecting, and disclosing that information. 


This Notice applies to the information we collect: 

  • When you interact with our Customer Forum(s). 

Please read this Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to be a member of the Customer Forum. By continuing to be a member of the Customer Forum, you agree to this Customer Forum Privacy Notice (“Customer Forum Privacy Notice” or “Notice”). This Notice may change from time to time (see Changes to Our Customer Forum Privacy Notice). Your continued participation in the Customer Forum after we make changes is deemed to be acceptance of those changes, so please check the Notice periodically for updates.  


Information We Collect About You and How We Collect It 

We collect several types of information from and about members of Customer Forum as a part of the registration process, including personally identifiable information, such as name, email address, and any other identifiers by which you may be contacted online or offline (“personal information“). 


Information You Provide to Us  

The information we collect may include: 

  • Information that you provide by filling in forms on our website. This includes information provided at the time of registering as a member of a Customer Forum. 
  • If you contact us, records and copies of your correspondence (including email addresses). 
  • Your responses as part of Customer Forum events and calls. 


How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To keep you informed of Customer Forum events and calls. 
  • To provide you with information, products, or services that you request from us. 
  • To fulfill any other purpose for which you provide it. 
  • To notify you about changes to our Customer Forums or any products or services we offer or provide through it. 
  • In any other way, we may describe when you provide the information. 
  • For any other purpose with your consent. 


Disclosure of Your Information 

We may disclose aggregated information about our user without restriction.  

We may disclose personal information that we collect or you provide as described in this Notice: 

  • To our subsidiaries and affiliates. 
  • To contractors, service providers, and other third parties we use to support our business. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HealthEdge’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by HealthEdge about our Website users is among the assets transferred. 
  • To fulfill the purpose for which you provide it. 
  • To other Customer Forum members. 
  • To our Customer Forum partners. 
  • For any other purpose disclosed by us when you provide the information. 
  • With your consent. 

We may also disclose your personal information: 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HealthEdge, our customers, or others. 


Accessing and Correcting Your Information 

You may send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 


Changes to Our Customer Forum Privacy Notice 

It is our policy to post any changes we make to our Customer Forum Privacy Notice on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Customer Forum home page. The date the privacy notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy notice to check for any changes. 


Contact Information 

To ask questions or comment about this privacy notice and our privacy practices, contact us at:  

HealthEdge, Attn: Privacy Officer, 30 Corporate Drive, Burlington, MA 01803 or [email protected]