Optimize Your Use Of Integrated HealthEdge® Solutions With The Help Center
At HealthEdge®, we are continually seeking ways to improve our users experience and help maximize the value customers get from our solutions. That’s why we designed the HealthEdge Help Center, a one-stop online platform that helps users leverage our solutions more effectively by enabling them to quickly locate the information they need. The Help Center provides convenient access to resources like documentation and troubleshooting, as well as on-demand training assets.
Below, we’ve highlighted a few ways the Help Center benefits HealthEdge customers.
Empowering Users With An Exceptional Experience
We built the Help Center with efficiency in mind. It offers a centralized location where users can easily search and access relevant information, so teams can spend less time looking and more time doing. The Help Center even allows for printing or PDF downloads to offer flexibility and inclusivity in information access.
Comprehensive Trainings Accessible Any Time
The Help Center provides on-demand training videos, FAQs, quick tips, and other insights. It is accessible at any time, so users can find the data and documentation they need at their convenience. The Help Center includes documentation for the HealthRules® Payer, Connector, Installer, and Provider Data Management solutions, with more to come.
Through the Help Center, users can also find comprehensive documentation for all HealthEdge product releases, making it easier to stay informed about system updates and improvements.
Built For Ongoing Evolution
HealthEdge built the Help Center to be highly scalable, allowing ongoing improvement to both the content and features it provides. Platform analytics help us measure which resources and features drive the greatest value for our customers.
The Help Center is just the beginning. We are continuously working on improvements to further assist our users, such as AI-powered personalized content recommendations, and enhanced mobile support.
Accessing the HealthEdge Help Center
The Help Center is available to all customers upgrading to HealthRules Payer 24.1. To learn more and see how you can gain access to the Help Center, contact your Upgrade/Implementation team or Customer Service Executive.
Not a current HealthEdge customer but interested in learning more? Contact us here.
Join us in this transformative journey towards a digital healthcare system. The HealthEdge Help Center is here to help you make the most of your HealthEdge experience.
