Survey Resources

Reports, infographics, and blogs on consumer and industry surveys

2025 Consumer Survey

2025 HealthEdge Consumer Study Report

2025 Planning Report

HealthEdge Annual Payer Market Planning Report 2025

More than 450 health plan leaders are prioritizing enhancements to integrated solutions and services, investing in member experience technology, and seeking to effectively manage costs.

8 months ago

Infographic: HealthEdge Annual Planning Report 2025

Explore key priorities, investments, and challenges facing health plan executives in the coming year.

9 months ago

HealthEdge® Survey Reveals Top Health Plan Priorities for 2025

Nearly 500 health plan leaders consider security, modern technology, and product expansions as the most important. BURLINGTON, Mass.–(BUSINESS WIRE)–HealthEdge®, a leader in healthcare technology...

9 months ago

Payer Market Planning Report: Key Regulations Impacting Health Plans in 2025

For healthcare payers, complying with shifting regulations can be a challenge. Increasingly, state and federal guidelines focus on improving cost transparency while improving patient data safety....

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9 months ago

3 Strategic Opportunities for Health Plans using Modern Healthcare Technology

According to the Annual Payer Market Planning Report from HealthEdge®, technology modernization is one of the top concerns for health plan leaders. Modern healthcare technologies are characterized...

8 months ago

Expand Health Plan Product and Service Offerings with Advanced Healthcare CAPS

Health plans face continual pressures to modernize their services and provide personalized offerings to broader member populations—without breaking the budget. For 36% of health plan leaders,...

2024 Consumer Survey

about 1 year ago

2024 HealthEdge Consumer Survey Key Trends

9 months ago

Webinar: Empowering Modern Health Care Consumers Insights from the 2024 Survey

In this session, we'll explore critical data gathered from 3,500 health plan members to understand evolving member expectations and how health plans can better engage and support their members.

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about 1 year ago

2024 Healthcare Consumer Survey: Key Trends and Expectations

about 1 year ago

Navigating Consumer Expectations in Healthcare: Insights from the 2024 Healthcare Consumer Survey

Transformation throughout the healthcare industry is reshaping the relationship between consumers and their health plans. Consumers are demanding more personalized and dynamic experiences, making...

about 1 year ago

Why Nearly One-Third of Consumers May Change Health Insurance Carriers in the Next Year

A staggering 29% of healthcare consumers said they intend to change health insurance carriers in the coming year, signaling a wake-up call for the industry. HealthEdge conducts an annual...

2024 Payer Market Survey

over 1 year ago

2024 HealthEdge Annual Payer Market Report

Access insights and strategies for healthcare payers in the evolving landscape with the 2024 HealthEdge Payer Market Report.

over 1 year ago

Modernizing Healthcare Payers: Insights from the HealthEdge® Annual Payer Market Report

Each year, HealthEdge conducts an extensive nationwide survey of the healthcare payer market in the United States. This survey serves as a valuable compass for health plan leaders, providing...

over 1 year ago

Infographic: 2024 HealthEdge Annual Payer Market Survey

about 1 year ago

Top 5 Challenges Facing Health Plan Leaders in 2024

As the healthcare industry continues to evolve rapidly, health plan leaders face many challenges ranging from changing payment models to business automation. In a recent HealthEdge Annual Payer...

More Surveys & Research

Consumer Survey Satisfaction Insights Report 2023

almost 3 years ago

Executive Summary: 2022 Annual Market Survey

Consumer Survey Satisfaction Insights Report 2019

almost 2 years ago

Empowering Health Plans to Satisfy Members: Insights from the 2023 HealthEdge Consumer Survey

In the dynamic world of healthcare, consumer expectations are rapidly evolving. The rise of retail experiences has empowered healthcare consumers with higher expectations, prompting health plans...

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Survey Resources

2025 HealthEdge Consumer Study Report

HealthEdge Annual Payer Market Planning Report 2025

Infographic: HealthEdge Annual Planning Report 2025

HealthEdge® Survey Reveals Top Health Plan Priorities for 2025

Payer Market Planning Report: Key Regulations Impacting Health Plans in 2025

3 Strategic Opportunities for Health Plans using Modern Healthcare Technology

Expand Health Plan Product and Service Offerings with Advanced Healthcare CAPS

2024 HealthEdge Consumer Survey Key Trends

Webinar: Empowering Modern Health Care Consumers Insights from the 2024 Survey

2024 Healthcare Consumer Survey: Key Trends and Expectations

Navigating Consumer Expectations in Healthcare: Insights from the 2024 Healthcare Consumer Survey

Why Nearly One-Third of Consumers May Change Health Insurance Carriers in the Next Year

2024 HealthEdge Annual Payer Market Report

Modernizing Healthcare Payers: Insights from the HealthEdge® Annual Payer Market Report

Infographic: 2024 HealthEdge Annual Payer Market Survey

Top 5 Challenges Facing Health Plan Leaders in 2024

Consumer Survey Satisfaction Insights Report 2023

Executive Summary: 2022 Annual Market Survey

Consumer Survey Satisfaction Insights Report 2019

Empowering Health Plans to Satisfy Members: Insights from the 2023 HealthEdge Consumer Survey