Survey Resources

Reports, infographics, and blogs on consumer and industry surveys

2025 Planning Report

HealthEdge Annual Payer Market Planning Report 2025

More than 450 health plan leaders are prioritizing enhancements to integrated solutions and services, investing in member experience technology, and seeking to effectively manage costs.

25 days ago

HealthEdge® Survey Reveals Top Health Plan Priorities for 2025

Nearly 500 health plan leaders consider security, modern technology, and product expansions as the most important. BURLINGTON, Mass.–(BUSINESS WIRE)–HealthEdge®, a leader in healthcare technology...

2024 Consumer Survey

5 months ago

2024 HealthEdge Consumer Survey Key Trends

7 days ago

Webinar: Empowering Modern Health Care Consumers Insights from the 2024 Survey

In this session, we'll explore critical data gathered from 3,500 health plan members to understand evolving member expectations and how health plans can better engage and support their members.

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4 months ago

2024 Healthcare Consumer Survey: Key Trends and Expectations

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4 months ago

Navigating Consumer Expectations in Healthcare: Insights from the 2024 Healthcare Consumer Survey

Transformation throughout the healthcare industry is reshaping the relationship between consumers and their health plans. Consumers are demanding more personalized and dynamic experiences, making...

4 months ago

Why Nearly One-Third of Consumers May Change Health Insurance Carriers in the Next Year

A staggering 29% of healthcare consumers said they intend to change health insurance carriers in the coming year, signaling a wake-up call for the industry. HealthEdge conducts an annual...

2024 Payer Market Survey

10 months ago

2024 HealthEdge Annual Payer Market Report

Access insights and strategies for healthcare payers in the evolving landscape with the 2024 HealthEdge Payer Market Report.

10 months ago

Modernizing Healthcare Payers: Insights from the HealthEdge® Annual Payer Market Report

Each year, HealthEdge conducts an extensive nationwide survey of the healthcare payer market in the United States. This survey serves as a valuable compass for health plan leaders, providing...

9 months ago

Infographic: 2024 HealthEdge Annual Payer Market Survey

4 months ago

Top 5 Challenges Facing Health Plan Leaders in 2024

As the healthcare industry continues to evolve rapidly, health plan leaders face many challenges ranging from changing payment models to business automation. In a recent HealthEdge Annual Payer...

More Surveys & Research

Consumer Survey Satisfaction Insights Report 2023

about 2 years ago

Executive Summary: 2022 Annual Market Survey

Consumer Survey Satisfaction Insights Report 2019

over 1 year ago

Empowering Health Plans to Satisfy Members: Insights from the 2023 HealthEdge Consumer Survey

In the dynamic world of healthcare, consumer expectations are rapidly evolving. The rise of retail experiences has empowered healthcare consumers with higher expectations, prompting health plans...

about 2 years ago

Annual Market Survey Report 2022

over 1 year ago

Key Insights from Nationwide Survey: Understanding Your Medicaid and Dual-Eligible Members as Consumers

Tuning In: Recent HealthEdge Webinar Reveals Healthcare Consumer Study Results During the recent webinar, Understanding Your Medicaid and Dual-Eligible Members as Consumers: What Matters Most...

over 1 year ago

55% of Healthcare Consumers are not Fully Satisfied with their Health Insurance

Survey of 2,800 health plan beneficiaries reveals members want more personalized care BURLINGTON, Mass., August 15, 2023 — New research released today by next-generation healthcare SaaS company...

New from HealthEdge

3 Functional Areas That are Ripe for immediate Operational Efficiency Games

Survey Resources

HealthEdge Annual Payer Market Planning Report 2025

HealthEdge® Survey Reveals Top Health Plan Priorities for 2025

2024 HealthEdge Consumer Survey Key Trends

Webinar: Empowering Modern Health Care Consumers Insights from the 2024 Survey

2024 Healthcare Consumer Survey: Key Trends and Expectations

Navigating Consumer Expectations in Healthcare: Insights from the 2024 Healthcare Consumer Survey

Why Nearly One-Third of Consumers May Change Health Insurance Carriers in the Next Year

2024 HealthEdge Annual Payer Market Report

Modernizing Healthcare Payers: Insights from the HealthEdge® Annual Payer Market Report

Infographic: 2024 HealthEdge Annual Payer Market Survey

Top 5 Challenges Facing Health Plan Leaders in 2024

Consumer Survey Satisfaction Insights Report 2023

Executive Summary: 2022 Annual Market Survey

Consumer Survey Satisfaction Insights Report 2019

Empowering Health Plans to Satisfy Members: Insights from the 2023 HealthEdge Consumer Survey

Annual Market Survey Report 2022

Key Insights from Nationwide Survey: Understanding Your Medicaid and Dual-Eligible Members as Consumers

55% of Healthcare Consumers are not Fully Satisfied with their Health Insurance