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HealthEdge Source™ Wins “Best in KLAS®” for Pre-Payment Accuracy & Integrity Solutions (Payer)

Source has been named “Best in KLAS” for Pre-Payment Accuracy & Integrity Solutions (Payer), achieving an overall score of 88.2, a full 6 points above the segment average (81.2).

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HealthEdge Source™ has been named “Best in KLAS” for Pre-Payment Accuracy & Integrity Solutions (Payer) in the 2026 KLAS report. This recognition highlights HealthEdge's commitment to delivering measurable value and building trusted partnerships with health plan clients. The award is a direct result of in-depth interviews with healthcare payers, who rated Source highly for its product functionality, customer satisfaction, and long-term value.

With an overall score of 88.2, HealthEdge Source™ significantly surpasses the market segment average, demonstrating its leadership in the payment integrity space.

Best in KLAS by the Numbers

The 2026 KLAS report validates the performance of HealthEdge Source™ with exceptional scores across multiple categories. The platform outperformed all competitors in key areas, reflecting its robust capabilities and the strong relationships HealthEdge fosters with its clients.

Key Performance Metrics

Category

HealthEdge Source™ Score

Segment Average

Proactive Service

7.4

7.1

Product Works as Promoted

7.8

7.6

Ease of Use

8.0

7.4

Quality of Support

8.1

7.4

Overall Satisfaction

7.7

7.3

Vendor Executive Involvement

8.2

7.5

Forecasted Overall Satisfaction

8.2

7.5

In addition to these top-tier scores, 100% of customers confirmed they would purchase the solution again and include it in their long-term strategic plans, affirming the platform's value and reliability.

What is HealthEdge Source™?

HealthEdge Source™ is a cloud-based, prospective payment integrity solution designed to unify claims pricing, editing, and analytics. It empowers health plans to ensure accurate and compliant claims payments before they are made. By automating complex reimbursement processes and delivering real-time insights, Source helps reduce payment errors, lower administrative costs, and strengthen provider relationships through enhanced transparency and operational efficiency.

For a complete overview of the platform's capabilities, view the HealthEdge Source™ Product Overview.

Why Health Plans Choose HealthEdge Source™

Unlike black-box solutions or fragmented bolt-on tools, HealthEdge Source™ is an integrated platform built to deliver tangible results. Its architecture is designed to provide health plans with control, transparency, and future-ready functionality.

  1. Configurable Edits & Rules: The platform can be tailored to each health plan’s specific reimbursement models and clinical policies, ensuring precision and compliance.
  2. Integrated Payment Integrity: Source seamlessly connects with core claims systems, pricing engines, and external data sources for a unified workflow. This approach is key to redefining payment integrity with platform access.
  3. Actionable Intelligence: Intuitive dashboards and comprehensive audit trails provide the financial insight and transparency needed to support compliance and strategic decision-making.
  4. Future-Ready Functionality: The solution receives continuous enhancements to support emerging regulatory requirements, such as No Surprises Act pricing and second-pass edits.

Validated by Customer Success

The KLAS recognition is substantiated by direct feedback from health plan executives who rely on HealthEdge Source™ for their payment integrity operations.

“HealthEdge is extremely responsive to us. I can’t think of a single instance where we haven’t had people empowered to solve our problems.”

— VP/Other Executive, Nov 2025

“HealthEdge is on a two-week update process, and that is unheard of, and their customer service team is really on top of things when we need things... They are people, not just a company. We feel that.”

— Manager, April 2025

A Future-Forward Approach to Payment Integrity

The "Best in KLAS" award affirms HealthEdge's long-term commitment to helping payers optimize pre-payment accuracy with a platform that is trusted, transparent, and built for the future. By moving beyond traditional pay-and-chase models, HealthEdge enables a more proactive and efficient approach to ensuring payment accuracy.

To explore articles, case studies, and webinars on this topic, visit our Payment Integrity Resource Hub or consult The Health Plan’s Guide to Payment Integrity Solutions.