Smarter Care Management Starts Here: HealthEdge GuidingCare + Suki
The administrative burden of clinical documentation is a significant barrier for care managers, consuming valuable time that could be dedicated to member care. This extensive note-taking often leads to late nights, increased stress, and a distraction from meaningful member interactions. HealthEdge is eliminating this barrier with an innovative, AI-driven solution.
The Challenge: The Burden of Care Management Documentation
For many health plans, manual and time-intensive documentation processes hinder the operational efficiency of care management teams. Care managers frequently report spending excessive time on note-taking, which often requires working after hours and detracts from direct member engagement. This administrative burden impacts staff morale and throughput and can compromise the quality of member interactions.
The Solution: Introducing HealthEdge GuidingCare® + Suki
HealthEdge presents the future of care management documentation with HealthEdge GuidingCare®+ Suki. This integrated solution leverages the power of ambient Artificial Intelligence to transform the documentation process, allowing care managers to focus on what matters most: the member.
How It Works: Ambient AI for Automated Clinical Notes
GuidingCare + Suki restores empathy to member calls by removing the distraction of the screen. The system utilizes ambient AI to listen to conversations and automatically draft clinical notes in the background.
- Natively Embedded: Suki is built directly into the GuidingCare platform, ensuring a seamless user experience.
- Zero Disruption: This integration requires no new software to manage, eliminating vendor sprawl and any significant IT lift for implementation.
Key Benefits for Health Plans
The integration of Suki into GuidingCare delivers measurable improvements in efficiency, cost-effectiveness, and care quality.
|
Benefit |
Impact |
|
Increased Staff Throughput |
Save over 60 minutes per care manager, per day. |
|
Reduced Administrative Burden |
Automates clinical note creation, eliminating manual documentation. |
|
Enhanced Member Engagement |
Allows care managers to be fully present and focused during member calls. |
|
Improved Staff Satisfaction |
Reduces after-hours work and alleviates a primary source of burnout. |
|
Streamlined Operations |
Requires no new software, vendor management, or complex IT involvement. |
Drive Outcomes with Smarter Care Management
By automating one of the most time-consuming tasks for care managers, HealthEdge GuidingCare® + Suki empowers health plans to drive better outcomes. Freeing your staff from the burden of documentation allows them to invest more time in proactive, high-value member care activities. This shift not only boosts efficiency but also enhances the overall quality of your care management program.
Ready to eliminate the documentation barrier and empower your care management team?
