Data Sheet: HealthRules® Payer named “Best in KLAS” in 2023 Research Report (PDF)

HealthRules^® Payer Named “Best in KLAS” in 2023 Research Report

HealthRules Payer has been recognized as the “Best in KLAS” for Claims & Administration Platforms for the second consecutive year by KLAS Research. This prestigious designation is based on comprehensive interviews with payers who use the platform, highlighting HealthRules Payer as an advanced core administrative processing solution (CAPS) that provides a transformational digital foundation for health plans of all types and sizes.

Key Findings and Differentiators

Loyalty and Product Quality:

• HealthRules Payer customers exhibit strong loyalty, with 100% of respondents stating that HealthEdge is part of their long-term plans.
• The product's quality enables customers to address major payer challenges through its agility, efficiency, flexibility, and insightful capabilities.

Operational Excellence:

• The solution ranked above segment averages in areas such as quality of implementation, training, and ease of use.
• Customers highlighted the product's ability to support integration goals and deliver new technology effectively.

Customer Feedback Highlights

Efficiency and Configuration:

• Customers reported significant time savings, with configurations that previously took days now completed in hours.

Staying Current and Adaptive:

• • HealthEdge is noted for its ability to stay aligned with evolving healthcare trends and digital advancements.

High Satisfaction Rates:

• • The system’s configurability and high automatic adjudication rates were particularly praised.
  • Customers expressed a strong likelihood of purchasing HealthRules Payer again due to its robust performance.

About HealthEdge

HealthEdge offers modern, disruptive healthcare IT solutions that enable health insurers to leverage new business models, improve outcomes, reduce administrative costs, and enhance connectivity across the healthcare delivery cycle. Their next-generation enterprise solution suite, including HealthRules® Payer, Source®, GuidingCare®, and Wellframe, drives a digital transformation in healthcare.

Learn more about how HealthRules Payer can transform your administrative processes and help your health plan thrive by visiting HealthEdge. By consistently delivering quality, innovation, and operational efficiency, HealthRules Payer stands out as the premier choice for payers aiming to streamline their operations and enhance member satisfaction.