Webinar: Delivering on Consumer Expectations with Effective Change Management
Date:
- Thursday, November 7th | 2pm EST / 11am PST
Presenters:
- Dr. Sandhya Gardner - Chief Medical Officer · HealthEdge
- Anna Dunn - President · Health Services for Children with Special Needs
Description:
The digital mandate has arrived, with consumer demand and evolving regulation pushing health plans to develop and implement digital engagement strategies now. How can health plans navigate this transformation in a way that meets expectations and supports care managers who face increasingly complex caseloads and a growing list of responsibilities? Join Dr. Sandhya Gardner, Chief Medical Officer of HealthEdge, as she speaks with Anna Dunn, President of Health Services for Children with Special Needs (HSCSN), detailing HSCSN’s experience with their transformation efforts. Their discussion will focus on the importance of change management and choosing the right platform and partner. The recent and relatable experiences of HSCSN offer valuable insights for other health plans on their own digital transformation journey.
