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Creating ‘the Amazon experience’ in healthcare: Why patients want personalization

Creating ‘the Amazon experience’ in healthcare: Why patients want personalization

Author Melissa Garcia

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Room for Innovation in Digital Transformation

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Demand for consumer-centric experience is no longer limited to the retail industry. Engagement with enrollees is starting earlier, and plans have to be proactive to build trust. Alan Stein, chief...

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CMS plans to claw back $4.7B in Medicare Advantage payments

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5 Things to Consider Before Implementing a CAPS System in 2023

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‘Well-intentioned, poorly executed waste’: How tech companies aim to reduce billions in wasteful spending

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Consumers Need Better Communication From Their Health Plans, Survey Shows

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Digital transformation for payers – Sagnik Battacharya, HealthEdge – Episode 59

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Health Plan Challenges: HealthEdge’s Voice of the Market Survey

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