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Video: Strengthen HEDIS Performance with Wellframe™ Digital Care Management

Wellframe™ Digital Care Management is designed to help health plans strengthen their HEDIS performance and meet evolving quality expectations for 2025. With NCQA placing greater emphasis on prevention and chronic care management, health plans are encouraged to engage members as active partners in their health. However, many plans face operational and data analytic challenges.

Wellframe addresses these challenges by embedding digital member engagement into clinical quality operations. This enables care teams to reach more members and close care gaps faster. Members benefit from personalized reminders for screenings, chronic care support, and two-way messaging with tailored content, making it easier for them to stay involved in their health.

The platform delivers measurable results across quality metrics, operations, and member experience. For example, one Medicaid plan using Wellframe improved prenatal care HEDIS outcomes by 8%, demonstrating its ability to enhance care team efficiency and boost member satisfaction. Wellframe is a powerful tool for driving better health outcomes and operational success.

About the Author

Kaitlin Silva, Senior Product Marketing Manager, brings over a decade of experience in the healthcare industry, developing marketing strategies and leading product launches to deliver impactful solutions for payers. Kaitlin specializes in creating go-to-market campaigns that improve member outcomes while fostering trust and collaboration with partners. She is passionate about advancing healthcare innovation and helping organizations navigate the rapidly evolving, AI-driven and highly regulated healthcare landscape.

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