GuidingCare Webinar: Elevating Health Plan Operations Through Digital Transformation

Learn how health plans can optimize their operations by upgrading and leveraging their existing technology. In this session, Christine Messersmith, CMO of Denver Health Medical Plan, and Jennie Giuliany, Lead Clinician at HealthEdge, explore the digital journey of a health plan. They discuss how a strategic partnership with a technology vendor can transform care management, utilization management (UM), and overall efficiency. Discover the key strategies that led Denver Health to re-insource its care management and UM functions, and how they utilized GuidingCare to streamline workflows, improve reporting capabilities, and enhance member care. This discussion highlights the importance of creating complementary workflows that match the software's capabilities, fostering strong vendor partnerships, and using upgrades as an opportunity to solve organizational challenges and drive growth. The presenters share firsthand experiences on overcoming implementation hurdles and the significant improvements seen in turnaround times and operational processes. For more insights on optimizing your health plan operations, subscribe to HealthEdge and turn on notifications. Ready to enhance your digital capabilities? Visit our website to learn more about GuidingCare. https://www.healthedge.com/solutions/guidingcare-care-management