The Future of Care Management Platform Training — GuidingCare® University

The Future of Care Management Platform Training — GuidingCare® University

In today's rapidly evolving healthcare landscape, health plans face numerous challenges, including staffing shortages, increased competition, and the swift pace of technological advancements. To address these issues effectively, it is crucial to optimize staff performance and tool utilization through ongoing education and training. Traditional training methods, such as live classes and technical documentation, often prove inefficient and ineffective.

Introducing GuidingCare University:

GuidingCare University is a comprehensive, self-service Learning and Development (L&D) platform designed to empower users with in-depth knowledge and skills of the GuidingCare solution suite. This on-demand digital training solution allows health plans to train or retrain staff anytime, anywhere, with module-based resources. Accessible 24/7, it ensures users can refresh or deepen their product knowledge base as needed.

Key Features and Benefits of GuidingCare University:

• Quarterly Content Updates: Regular updates ensure users stay informed about the latest enhancements and features.
• Knowledge Assessments: Exams assess and verify user understanding, providing confidence in team expertise.
• Tailored Learning Paths: Customized courses and curriculums to meet unique workflow and requirement needs.
• Flexible Licenses: Transferable licenses that can be assigned as needed, offering flexibility in training.

Subscription Levels:

Professional Level

• Standard training modules and self-paced learning
• Assigned courses or curriculum by user
• Knowledge assessments and tracked progress
• Quarterly courses on enhancements

Enterprise Level

• All Professional Level features, plus:
• Custom courses and curriculums specific to organizational workflows
• Personalization options with company branding
• Integration with existing learning management platforms
• Educational reporting capabilities
• Customized dashboards for a seamless training experience

Why Choose GuidingCare University?

Health plans can significantly benefit from flexible, streamlined onboarding and training processes, resulting in leveled-up product expertise that evolves with updates. Optimizing the use of the GuidingCare solution suite leads to greater user efficiency, satisfaction, and outcomes.

GuidingCare University offers two distinct subscription plans—Professional and Enterprise levels—each designed to cater to the specific needs of your organization. Both plans provide comprehensive training solutions compatible with all versions of GuidingCare.

Discover how GuidingCare University can transform your care management training by visiting our website or connecting with a HealthEdge representative today.