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Webinar: CIOs Bringing Innovation and Transformation to the Forefront

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No matter how much planning went into 2020, no one could have expected the turn of events this year and its ongoing impact on the health care industry. With today’s current challenging landscape, technology executives at health plans are grappling with what it means for their organizations both now and in the future. Chief Information Officers (CIOs) have a critical role in defining the future and ensuring their health plan can effectively compete.

HealthEdge, in partnership with independent market research firm Survata, recently completed a study of 245 CIOs and technology executives at health plans across the country. The survey uncovered that 98% of health insurance organizations plan to evaluate their core administrative processing system in the next two years. The survey also revealed strategic business imperatives CIOs are focused on, challenges facing IT leadership today, and their top priorities heading into 2021.

In this webinar, our CIO roundtable will explore the current and future state of payers’ technology, strategic initiatives, and what they prioritize when making critical decisions. The panelists will provide their analysis of the survey results and discuss how it compares to other industry trends and research and offer insight into what it means for health plan technology priorities in 2021.

Attendees will learn:

  • Learn about the current and future state of payers’ technology, as well as challenges IT leadership faces today
  • What CIOs look for when evaluating technology solutions and the factors that influence purchasing decisions
  • What do these changes mean for 2021 planning and strategy?


Eric Decker Eric Decker
Senior Vice President of Information Technology and Chief Information Officer
Independent HealthEric joined Independent Health in 2010 and is responsible for planning, organizing, and overseeing Independent Health’s information technology activities. He is accountable for identifying and implementing technology solutions that map to the organization’s business strategies. In the past six years, Decker has overseen the successful implementation of several key initiatives, including the launch of new case/utilization management and ERP platforms, introducing new provider engagement capabilities, and the implementation of key regulatory requirements.

He received his bachelor’s degree in computer science and his master’s degree in computer science and engineering from the State University of New York at Buffalo. He is currently the second vice chair of FeedMore Western New York and has served on its board of directors since 2015.


John Church John Church
Vice President and Chief Information Officer
John Church is Vice President—Chief Information Officer for NeuGen, a shared services organization based out of Madison, Wisconsin. NeuGen operates two health insurance companies, WEA Trust and Health Tradition, while also providing medical management and administrative services to other healthcare companies. Prior to becoming CIO, John served as Senior Director of Business Services. Before NeuGen, John had multiple roles, culminating in SVP, CFO of Shared Services at QBE, a global specialty insurer, and also had managerial positions at Allstate and Group Health Cooperative of South Central Wisconsin. Throughout his career, John has worked to transform the business operations utilizing technology, along with new processes and people skills.
Len Rosignoli Len Rosignoli (Moderator)
Account Executive
HealthEdgeLen Rosignoli is a healthcare technology and operations executive with extensive managed care insurance expertise spanning more than twenty-five years. His experience includes mergers & acquisitions, large scale core system migrations and implementations, and support of the full scope of the technology, including application development/support, project management, infrastructure, and cybersecurity.

He joined HealthEdge in early 2020 as an Account Executive, supporting the strategic needs of a portfolio of HealthEdge customers. Prior to joining HealthEdge, Len spent the prior six-and-a-half years as the Chief Information Officer for CalOptima, one of the largest Medi-Cal health plans in the country. Len also held executive IT roles for a variety of health plans supporting all lines of business in a range of geographic areas on many technology platforms.