About Us

The HealthEdge Story

HealthEdge® was founded in 2005 to deliver a next-generation Core Administrative Processing System – one that would not only increase accuracy and efficiency but also enable health plans to innovate and bring new lines of business to market swiftly.

That product – HealthRules® Payer – quickly gained traction in the market and has been recognized by Gartner as a next-generation core administrative processing system sample vendor for 14+ years. HealthEdge has continuously innovated since its founding, adding new capabilities, solutions and services to fulfill a broader range of customer needs and empower health plans to converge without limits.

Today, the HealthEdge solution suite is comprised of 5 solutions and Global Professional Services. HealthRules(R) Payer is a next-generation core administrative processing system designed to drive transformational outcomes and unmatched business agility for health plans of all sizes. HealthEdge Source(TM) is a cutting-edge payment accuracy and integrity solution that unifies claims pricing, editing, and real-time analytics in one streamlined platform. HealthEdge Provider Data Management offers a powerful, cloud-based solution to streamline healthcare provider data management. GuidingCare(R) is a comprehensive care management solution designed to help health plans enhance coordination, improve communication, and boost member engagement. Wellframe(TM) is an innovative digital member engagement solution designed to help payers build stronger connections with members, gain actionable health insights, and deliver modern tools that enhance satisfaction and outcomes. Global Professional Services helps customers unlock the full potential of their HealthEdge solutions to drive meaningful business results.

Working together, the HealthEdge solution suite enables a truly connected ecosystem. Whether connecting to our own market-leading applications or other third party solutions, HealthEdge enables health plans to access data within and between systems for increased transparency and improved business intelligence.

By using our digital healthcare software to automate business workflows and seamlessly exchange data in real time across the ecosystem, HealthEdge customers experience the business attributes of improved end-user and consumer centricity, ever-reducing transaction costs, ever-increasing quality and ever-increasing service levels and business transparency.

5

Solutions

116

Health Plan Customers

110

Million Covered Lives

48

States Supported With 23 Medicare Advantage Clients

Our Mission and Vision for Healthcare

Our mission is to drive a digital transformation in healthcare through transaction automation and the enablement of real-time business and clinical engagement among healthcare payers, providers and patients.

HealthEdge is working to usher in the era of:

Touchless transaction processing
Automation that you can trust to correctly process time-intensive transactions is
key to reducing manual intervention and unproductive interactions

Care integrity
Bring higher efficiency, greater access and higher levels of efficacy to the care that’s delivered to members

Prospective payment integrity
Technology that gets payments right—the first time—will significantly reduce provider abrasion and the time and costs associated with recovering funds

AI-driven business intelligence
Leverage AI to help plans sift through mountains of data to gain the detailed,
business-level intelligence they need to make smart, informed decisions about growth

Converge without limits
HealthEdge team standing together in the office, discussing HealthEdge's mission and vision.

How We Got Here

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2005

HealthEdge is founded. Shortly thereafter, the company acquires more than $125 million in intellectual property and related assets that become the foundation of the patented, award-winning HealthRules product suite.

2006

HealthEdge introduces HealthRules Payer 2.0, a comprehensive benefits administration system comprising HealthRules Designer rules-based design environment; HealthRules Manager workflow and administration environment; HealthRules Connector XML web service and application integrator; and HeathRules Server advanced claims processing engine.

2007

HealthRules receives Healthcare Innovation™ award for Best New Technology.

2010

HealthEdge more than doubles its revenue in one year and increases members managed by the HealthRules platform by more than 1.5 million lives.

2014

HealthEdge surpasses six million lives under contract for the HealthRules product suite.

2017

Gartner lists HealthEdge as a sample vendor for next-generation core administrative systems.

2019

HealthEdge grows revenue by 30+%, increases new customers by 25% and is named Best and Brightest Place to Work for the second consecutive year.

2020

HealthEdge acquires The Burgess Group and its Source claims payment automation solution. Blackstone, one of the world’s leading investment firms, acquires HealthEdge. HealthEdge completes the acquisition of Altruista Health and its GuidingCare® care management platform.

2021

HealthEdge acquires Wellframe and its digital health management platform.

2025

Bain Capital, one of the world's most respected private equity firms in the healthcare technology space, acquires HealthEdge.

Our Team

Healthcare visionaries. Technology gurus. Industry-leading consultants. Customer advocates. Operational experts. Meet the HealthEdge team driving the digital transformation of healthcare.

leadership team
About team 1
About team 2
About team 3
About team 4

Awards

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2022 best in klas payer claims and administration platforms 1
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Join Our Team

There’s never been a more dynamic time in the history of the healthcare industry. And there’s never been a better time to join the company leading the digital transformation of healthcare. Make a career – and make a difference – at HealthEdge.

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