Member
Engagement

Member Engagement

Health plans face unprecedented challenges in managing rising costs, evolving regulatory demands, and meeting the growing expectations of diverse member populations. Traditional, episodic care management models often fall short, leaving gaps in engagement and limiting care teams’ ability to deliver holistic, timely support. This disconnect between members and their health plans results in missed opportunities for meaningful engagement that can improve outcomes, member satisfaction, and operational efficiency.

HealthEdge Wellframe™ addresses these pain points by reimagining member engagement and care management through a unified, multi-modal, digital-first approach. Digital member engagement empowers health plans to extend their reach, scale their impact, and provide seamless, continuous support to all members. Wellframe’s powerful tools enable health plans at all stages of digital maturity to build stronger relationships, elevate member experiences, and deliver meaningful outcomes for members at every level of the risk pyramid.


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Wellframe Use Cases

High Risk Members

Wellframe transforms how care teams address the complex clinical needs of high-risk members with full-scale digital care management, enabling stronger connections and better health outcomes.

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Rising Risk Members

Wellframe empowers health plans to proactively support rising-risk member populations with advanced digital tools, driving timely interventions and improved member outcomes.

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Full Member Population

Wellframe equips health plans with digital assessment capabilities to support their entire membership, helping to ensure members receive the right care at the right time.

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Wellframe Overview

Wellframe’s Digital Member Engagement solution redefines care management by offering health plans a flexible platform that effectively supports members across all risk levels and lines of business. With features that enhance care coordination, connect members to critical resources, and enable proactive health management, the solution delivers measurable improvements to health plans. By streamlining operations at scale, care teams can achieve greater efficiency and focus on delivering impactful care while managing costs effectively.

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