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GuidingCare® University: Streamlined Onboarding and Training for New Staff

In today’s rapidly evolving healthcare landscape, solutions such as GuidingCare are at the center of innovation in how health plans operate efficiently, adapt to regulatory changes, and improve internal collaboration to deliver exceptional care to members. As a core system in health plan operations, onboarding new staff efficiently and effectively to GuidingCare is crucial. Traditional training methods alone—such as live classes or reliance on dense technical documents—can result in knowledge gaps, reduced operational efficiency, and missed opportunities for new employees to become productive quickly.

On-Demand, Self-Paced Video Onboarding

GuidingCare University transforms the onboarding process by offering a flexible and streamlined solution tailored to the specific needs of health plans and care management teams. GuidingCare University provides on-demand, self-paced video modules that are easy to follow and designed to fit seamlessly into any schedule. New staff members can begin training immediately without relying on others, waiting for an in-person training session, or independently studying technical documents to learn about the GuidingCare solution suite.

Personalized Learning for Maximum Impact

One of GuidingCare University’s key features is its ability to create personalized learning paths for new staff. Each person can be assigned courses or curricula that align perfectly with their new roles and responsibilities. This targeted approach ensures that new staff receive the training they need without delay or the distraction of unnecessary information for their role.

Tracking Progress and Building Competence

GuidingCare University’s intuitive dashboard allows new staff to track their training progress in real time, ensuring they stay on track and complete their onboarding independently. This functionality can boost their confidence and give managers valuable insights into their team’s readiness. Furthermore, the platform includes knowledge assessments to verify understanding and assure health plans that their new staff members are equipped to perform at their best.

Empower Your Team with Seamless Onboarding and Training for Success

GuidingCare University enhances the onboarding process, making it more flexible, efficient, and tailored to the needs of each individual and their role. By leveraging this platform, health plans can ensure their new hires are well-prepared and fully integrated into their roles starting day one.

Learn more about how GuidingCare University can help your health plan maximize investments in new people and technologies in today’s fast-paced care environment.