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HealthEdge Signs Mass TLC Compact for Social Justice

                                               Company commits to expanding diversity, inclusivity, and social justice initiatives Burlington, MA, October 7, 2020 – HealthEdge Software, Inc.® (“HealthEdge”), provider of the industry’s leading integrated financial, administrative and clinical platform for […]

Regulatory Compliance For A Competitive Advantage

So many regulations are intertwined; health plans cannot ignore the ones that may seem insignificant. Every year these smaller regulation changes get bigger. However, there are also advantages of regulatory compliance that can benefit both the health plans and their members. For example, the industry has been talking about provider directories since the mid-80s, but […]

Is Your Organization Open To Change?

If an organization is open to change, it will always result in a successful, smoother implementation of new technology. For those who are reluctant to change, it’s an issue of comfort and routine. Some still want to do things the same way they have done them for the past twenty years because they are familiar […]

An MVP Approach to Member-Centricity

As health plans continue to compete for membership, I have seen a shift in the market toward a focus on member-centricity. Health plans competing to aggressively grow membership have begun to reinvent their companies by throwing away their old models and using a minimum viable product (MVP) approach that focuses entirely on creating a positive […]

Measuring IT Investment From A Risk Mitigation Approach (Rather Than ROI)

  Most buyers of healthcare/health insurance IT are, by nature, risk-averse. There are very legitimate reasons for concern: IT infrastructure is expensive, complex organizations are structurally resistant to change, system implementations are prone to unforeseen challenges, and benefit expectations are difficult to realize. In summary, a daunting situation! How do I create a stand-alone ROI […]

Webinar: Impacts of Sustained Unemployment for Health Plans

Register here. The COVID-19 pandemic has caused massive unemployment in the U.S.; as a result, the Kaiser Family Foundation estimates that nearly 50 million American workers and their dependents will lose health insurance. With no federal exchange special enrollment period, state budgets strained from the economic crisis, and many people having difficulty obtaining their unemployment […]